There’s a clear movement among innovative port executives to use technology as a lever for long-term operational transformation.
Faced with the need to onboard and upskill crane operators without interrupting operations, Hanseatic Global Terminals (HGT) in the San Vicente Terminal Internacional (Santiago, Chile) implemented simulation as a strategic workforce solution.
In this virtual Quayside Chat, Gaston Moya, Senior Vice President of People and Sustainability at HGT Latin America, joins Mary Lee Shalvoy, Director of Communications and Content at CM Labs, to discuss how HGT is using simulation to reduce crane downtime, accelerate operator readiness, and align training outcomes with key operational KPIs. These efforts have resulted in a scalable strategy that connects learning outcomes to real-world performance and long-term terminal efficiency.
Key takeaways include:
- How HGT enables operator training without removing cranes from service
- Which performance indicators HGT uses to validate simulation effectiveness
- The relationship between simulator data and real-world productivity outcomes
- Tips for aligning simulation with operational and commercial objectives
Senior Vice President of People and Sustainability at HGT Latin America
Director of Communications and Content at CM Labs